Contra Costa Transportation Authority

We're proud to welcome the Contra Costa Transportation Authority to the Leidos team. This micro-site will help prepare you for a successful experience with IQ in your first few weeks and beyond.

Your IQ Journey Begins Here

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Identify IQ users by name and with a current email address

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Consider current documents that you use most and procesess like steps, assignments, approval requirements, etc.

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Begin gathering up-to-date functional documents and tools for your IQ Consultant to analyze, for example: formatted outgoing letters with examples, electronic headers, web form fields, etc.

YourSupportTeam

IT Consultant

Your IT Consultant (ITC) is your dedicated support specialist who will become fluent in your organization’s needs and specific use cases. Contact your ITC any time you need hands-on help using IQ or to configure a new process or improve an old one.

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Project Manager

Your Project Manager (PM) is your primary point of contact and is responisble for managing the deployment schedule and successful roll-out of your new IQ system. When in doubt, reach out to your PM for questions or help on all things IQ!

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System Engineer

Your system engineer is responsible for working with your internal technical team to ensure compatibility and peak performance that aligns IQ system requirements with your unique network configurations.

Getting Started with IQ

A few important steps can be taken now as your IQ environment is configured and readied for use.

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IQ Training: IQ is intuitive and easy to use but we encourage all core users to sign up for trainings and get familiar with the platform with the help of a Leidos IQ expert. Arrange training sessions for your team through your Project Manager.

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On-Demand Support Material: Review and bookmark our on-demand library of IQ support videos as well as our collection of printable Quick Reference Guides (QRGs). Our Customer Success team refreshes and updates this content regularly as IQ evolves and improves so that your support material is always up-to-date.

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Define Your Codes: Much of your IQ database revolves around a set of codes that help you define and segment individuals in your system. We encourage you to start thinking now about how you may want to segment your database. Need help getting started? Have an intial list of codes? Reach out to your Project Manager to share your list.

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Technical Requirements

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