More than just an upgrade
Purpose-built for how your teams actually work—IQ5 delivers faster performance, smarter workflows, and a dramatically simplified user experience.
IQ5 is not a minor refresh, and not just an interface update. It’s a complete reimagining of how CRM software supports public sector teams.
We redesigned IQ from the ground up based on how users actually navigate, process information, and serve the public. The result is a faster, more intuitive platform that helps your team do more with less effort.
Fewer clicks. Smarter navigation. More productivity.
Simplified App-Based Navigation: No more overwhelming menus with dozens of options, just a clean, focused workspace.
My Inbox - All Your Work in One Place: A centralized hub for services, messages, and daily tasks, reducing the need to switch between screens.
Universal Search, Always Available: Quickly find contacts, records, and messages from anywhere in the system.
Action Bar for Speed:
Instantly take action without disrupting your workflow:
- Log calls on the fly
- Add contacts in seconds
- Pin frequently used apps and favorites
Tools That Help You Get More Done
IQ5 introduces powerful features that streamline everyday work for federal workers of all levels. From interns and entry level employees to senior staff and even the principal – there’s something for everyone now in IQ5.
Log Calls
Capture constituent interactions instantly, including service-related data, without interrupting your workflow.
Enhanced Message Processing
Sort, automate, and analyze communications with ease.
Flexible Data Views
Customize how you see and manage information across modules.
Quick Graphical Insights
Generate visual analysis on demand using smart filters based on how real users interact with the platform.
Customizable Screens
Tailor each module to meet your team’s specific needs and priorities.
Built for Speed and Scale
IQ5 delivers a major leap forward in performance and responsiveness.
Faster Load Times
IQ5 performers faster load times than older versions, even with large datasets.
Rapid Processing Power
Processing records en masse is quicker in IQ5. No more “spinning wheel of death”.
Enhanced Batching
IQ5 includes advanced batching and automation capabilities that help keep you organized and accurate.
Real-time responsiveness
IQ5 handles high-volume environments better than any previous version with real-time responsiveness as you update records.
Seamless Microsoft 365 Integration
- View and respond to Outlook email directly within IQ
- Access and manage files through OneDrive
- Maintain continuity across tools without switching platforms
Less context switching. More efficiency.
Work From Anywhere
IQ5 is built for today’s flexible workforce.
- Fully mobile-friendly experience
- Mobile entry for capturing information in the field
- Easy multi-account management for complex organizations
Stay productive at HQ, remote office, or in the field.
Proven Deliverability & Engagement
Your outreach only matters if it reaches your audience. IQ continues to provide industry-leading deliverability across:
- Newsletters
- SMS communications
Your messages are delivered, tracked, and actionable in IQ5.
IQ Intelligence: Only Available in IQ5
IQ Intelligence is the new AI platform built into IQ and IQ5 is the foundation for the next generation of intelligent constituent engagement.
These innovations will not be introduced into IQ4—making IQ5 the path forward for organizations looking to modernize with advanced technology.
Leidos brings years of proven leadership in artificial intelligence, with successful AI deployments all around the world. That experience is now being embedded directly into IQ5 to help you:
Automate routine tasks
Surface insights faster
Improve response quality and consistency
Smart soring and batching
A Smarter Transition Path
Moving from IQ4 to IQ5 is designed to be straightforward, low risk, and minimally disruptive. Because IQ4 and IQ5 can run side-by-side on the same database, your organization can transition in a controlled way that fits your pace and priorities.
Plan & Prepare
Assess your current setup and define your transition approach. Equip your team with training and resources to get ready for IQ5.
Launch IQ5 Alongside IQ4
Introduce IQ5 while continuing to use IQ4—ensuring continuity and giving users time to adjust.
Transition Workflows & Users
Gradually move teams and processes into IQ5, validating workflows and building confidence along the way.
Optimize & Evolve
Fully adopt IQ5 and take advantage of ongoing enhancements—including new AI capabilities available only in IQ5.
With IQ5, the best just got better.
Get a Demo
See IQ5 in action and explore how it can support your agency’s modernization goals—at your own pace.
Explore Training & Resources
Access our growing library of videos and materials designed to help your team quickly get up to speed on IQ5.
Talk to an Expert
Connect with our team to get answers, plan your transition, and learn how to make the most of IQ5.
